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Evidence Guide: FNSPRM606 - Establish or review human resources, administration and information support

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FNSPRM606 - Establish or review human resources, administration and information support

What evidence can you provide to prove your understanding of each of the following citeria?

Meet human resources requirements

  1. Identify or review skill needs of organisation or business unit, and number, level and location of personnel required
  2. Develop appropriate position descriptions and/or role statements and accountabilities for personnel
  3. Undertake cost–benefit analysis of needs and assess against available budgets
  4. Recruit or assign consultants with specialist skills and other required personnel as appropriate
Identify or review skill needs of organisation or business unit, and number, level and location of personnel required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop appropriate position descriptions and/or role statements and accountabilities for personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake cost–benefit analysis of needs and assess against available budgets

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recruit or assign consultants with specialist skills and other required personnel as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement training

  1. Develop training programs to achieve required service support outcomes and implement in efficient and timely way
  2. Evaluate and review training programs against requirements on regular planned basis
Develop training programs to achieve required service support outcomes and implement in efficient and timely way

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate and review training programs against requirements on regular planned basis

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement information support system

  1. Establish or review information distribution and access needs, and determine range of information types to be collected, processed and stored
  2. Identify and obtain suitable and required information support technology and access to information technology support staff
  3. Establish measures to monitor efficiency of information systems
  4. Store information securely and in line with regulatory requirements, and enable efficient access
Establish or review information distribution and access needs, and determine range of information types to be collected, processed and stored

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and obtain suitable and required information support technology and access to information technology support staff

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish measures to monitor efficiency of information systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Store information securely and in line with regulatory requirements, and enable efficient access

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide administrative and ancillary services

  1. Determine administration and ancillary service needs and standards against operating requirements and budget allocation
  2. Develop and introduce processes and procedures so that services are delivered within timelines and budget
  3. Regularly reassess service needs in light of usage and budget
Determine administration and ancillary service needs and standards against operating requirements and budget allocation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and introduce processes and procedures so that services are delivered within timelines and budget

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Regularly reassess service needs in light of usage and budget

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Meet human resources requirements

1.1 Identify or review skill needs of organisation or business unit, and number, level and location of personnel required

1.2 Develop appropriate position descriptions and/or role statements and accountabilities for personnel

1.3 Undertake cost–benefit analysis of needs and assess against available budgets

1.4 Recruit or assign consultants with specialist skills and other required personnel as appropriate

2. Implement training

2.1 Develop training programs to achieve required service support outcomes and implement in efficient and timely way

2.2 Evaluate and review training programs against requirements on regular planned basis

3. Implement information support system

3.1 Establish or review information distribution and access needs, and determine range of information types to be collected, processed and stored

3.2 Identify and obtain suitable and required information support technology and access to information technology support staff

3.3 Establish measures to monitor efficiency of information systems

3.4 Store information securely and in line with regulatory requirements, and enable efficient access

4. Provide administrative and ancillary services

4.1 Determine administration and ancillary service needs and standards against operating requirements and budget allocation

4.2 Develop and introduce processes and procedures so that services are delivered within timelines and budget

4.3 Regularly reassess service needs in light of usage and budget

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Meet human resources requirements

1.1 Identify or review skill needs of organisation or business unit, and number, level and location of personnel required

1.2 Develop appropriate position descriptions and/or role statements and accountabilities for personnel

1.3 Undertake cost–benefit analysis of needs and assess against available budgets

1.4 Recruit or assign consultants with specialist skills and other required personnel as appropriate

2. Implement training

2.1 Develop training programs to achieve required service support outcomes and implement in efficient and timely way

2.2 Evaluate and review training programs against requirements on regular planned basis

3. Implement information support system

3.1 Establish or review information distribution and access needs, and determine range of information types to be collected, processed and stored

3.2 Identify and obtain suitable and required information support technology and access to information technology support staff

3.3 Establish measures to monitor efficiency of information systems

3.4 Store information securely and in line with regulatory requirements, and enable efficient access

4. Provide administrative and ancillary services

4.1 Determine administration and ancillary service needs and standards against operating requirements and budget allocation

4.2 Develop and introduce processes and procedures so that services are delivered within timelines and budget

4.3 Regularly reassess service needs in light of usage and budget

Evidence of the ability to:

establish or review and implement human resources, including:

determining skill requirements and strategies to attain them

developing, implementing and reviewing training

establish or review information technology systems and storage requirements, including levels of support and monitoring needed

establish or review administrative and ancillary services against operating requirements, key performance indicators and budget.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

discuss the integrity and relevance of information from a wide range of available information sources and describe strategies to attain relevant organisational information

analyse and discuss best practice human resources procedures

describe key features of:

documentation systems, including registry and library processes

financial practice administrative processes and systems

financial practice professional services

office information technology systems and software

explain the key requirements of relevant acts, regulations and codes of practice impacting on the financial services industry

describe cost–benefit analysis techniques and purposes

analyse a range of training and assessment techniques and available services appropriate for the practice.